Security and privacy

    What a client shares in the treatment room is the most sensitive thing a practice keeps. This is how Phase2 handles it.

    J

    Joyce de Vries

    Client · Hilversum practice

    Lead clinician
    Sanne Bakker (you)
    Co-clinicians
    —
    Care phase
    Primary treatment

    Only the clinicians on this card can open this record.

    • You decide what goes into the record

      Phase2 writes a draft. Only when you finalise the report does it enter the client record.

    • Only treating clinicians can read along

      A record only opens for clinicians with a treatment relationship with that client.

    • Secure messaging with clients

      Clients read your message in a secure environment, using a code they receive by text.

      More about secure mail →
    • Everything is logged

      For each client you see who viewed or changed the record, and when.

    What you notice

    Three measures, as you encounter them in Phase2.

    Verification code

    Enter the code shown in your authenticator app.

    Log in

    Two-factor login

    Staff log in with a password and a code from an authenticator app.

    Finalised · Billable

    Treatment · 13-10-2026

    Keep a schedule, one fifteen-minute worry moment per day. Next appointment in one week.

    A report is locked

    A finalised report can no longer be changed in the app, so you always know what was recorded.

    What you see in Phase2

    BSN 100023757

    What the database stores

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    Stored encrypted

    Citizen service numbers, contact details, addresses, notes, medication and insurance are encrypted in the database. They only become readable in the app, for people with real access.

    Certification and documents

    Information security

    Phase2 is developed by an organisation certified to NEN 7510, the Dutch standard for information security in healthcare.

    Read →

    Storage

    Your data is stored encrypted in data centres within the EU.

    Data processing agreement

    Available as standard: the agreements between your practice and Phase2 about personal data.

    Read →

    Privacy statement

    How Phase2 handles visitor and customer data.

    Read →

    Terms and conditions

    The terms for both subscriptions.

    Read →

    Privacy questions

    For your privacy officer: we're happy to go through the processing agreement together.

    hello@phase2system.com

    Read more about patient data: Security of patient data

    See how phase2 works in your practice

    In an introduction we show Phase2 with a full working week. Online or at your practice, with no strings attached.

    Try Phase2 free for 30 days. You only pay after the trial.

    The Phase2 weekly calendar with appointments
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